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Privacy Policy

Last updated: July 23, 2025

1. Data controller

Glowing Detailing
Email: info@glowingdetailing.ch

2. Types of data collected

TypePurposeLegal basisRetention

Identification data (name, email, telephone) Appointment management, customer requests Consent / Contract execution Until the cancellation request or for the legal period

Browsing data (IP, pages visited, duration)Improve UX, statistical analysisLegitimate interestMaximum 13 months

Technical and analytical cookies (e.g. Google Analytics)Site operation, statisticsConsentUntil consent is revoked, max 13 months

3. Processing methods

Your data is processed both digitally (server, CMS, CRM, email) and in paper format, always in accordance with the principles of confidentiality, security, and integrity.

4. Third parties and transfers

We may use third-party providers (e.g., hosting providers, Google Analytics, booking systems). These providers act as data processors. We do not sell or transfer your data to third parties outside of the indicated purposes.

5. Cookie

  • Technical cookies: essential for the functioning of the site (session, authentication).

  • Analytical cookies: e.g., Google Analytics for anonymous statistics.
    You can manage or withdraw your consent to cookies via the banner or your browser settings.

6. Your rights

You can exercise the following rights at any time:

  • Access to your personal data

  • Rectification or cancellation

  • Limitation of processing or opposition

  • Data portability

  • Revocation of consent
    To exercise your rights: write to info@glowingdetailing.ch.
    You also have the right to lodge a complaint with the Italian Data Protection Authority (AP-PP) if you believe that the processing of your personal data violates applicable Swiss law (e.g., the Data Protection Act – FADP).

7. Security

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or destruction of data (e.g., encryption, access restrictions, backups).

8. Conservation

The data will be stored:

  • For the duration strictly necessary for the purposes (e.g. booking: until the end of the contract/service).

  • For accounting/tax purposes, according to the deadlines set by Swiss law (typically 10 years).

9. Changes to the Policy

Any updates will be posted here with the new date. We encourage you to check it periodically.

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